Passenger Information

Terminal Lobby

The terminal and airline ticket counter opens at 4:30 AM. Passengers should arrive one hour before the departure time of their flight. The ticket counter closes for check-in 30 minutes prior to departure. Failure to follow these guidelines may result in forfeiture of seat assignments and/or other penalties.

No unattended vehicles will be permitted infront of the terminal at any time. Attended vehicles may come to the front of the terminal ONLY for immediate loading and unloading. Vehicles left unattended or parked longer than five minutes are subject to towing without notice.

Before going through passenger screening, all passengers must present both their identification and their ticket. This is in addition to the requirement to present their identification at the airline ticket counter.

 

Passengers are now limited to one piece of carry-on baggage per person, plus one personal item (purse briefcase, laptop computer, backpack, etc. Carry-on baggage cannot exceed a combined weight of 40 pounds and is limited in size to 4 inches by 23 inches by 45 inches for valet closet storage, (hanging bags), 10 inches by 16 inches by 24 inches for overhead bin storage, and 8 inches by 16 inches by 21 inches for under-seat storage.

 

Please do not bring wrapped gifts in your checked luggage or your carry on luggage - they will have to be unwrapped so that the contents can be examined.

 

Passengers are still required to maintain control of their baggage at all times. We also request that all airport patrons be on the lookout for unattended baggage and suspicious activity in and around the airport. We ask that you please report any concerns to Law Enforcement personnel.

 

Make Your Trip Better Using 3-1-1

TSA 311

 

3-1-1 for carry-ons = 3 ounce bottle or less (by volume); 1 quart-sized, clear, plastic, zip-top bag; 1 bag per passenger placed in screening bin. One-quart bag per person limits the total liquid volume each traveler can bring. 3 oz. container size is a security measure.

Consolidate bottles into one bag and X-ray separately to speed screening.

Be prepared. Each time TSA searches a carry-on it slows down the line. Practicing 3-1-1 will ensure a faster and easier checkpoint experience.

3-1-1 is for short trips. If in doubt, put your liquids in checked luggage.

 

Declare larger liquids. Medications, baby formula and food, and breast milk are allowed in reasonable quantities exceeding three ounces and are not required to be in the zip-top bag. Declare these items for inspection at the checkpoint.

 

ONLY PASSENGERS will be permitted into the secure gate area (after inspection by airport security). All others must remain in the main terminal lobby.

 

There is no such thing as joking or casual statements about bombs, weapons, or other destructive devices. Such statements will be taken seriously and will be dealt with accordingly.

 

 

Please visit www.tsa.gov for more detailed and the latest travel information or call 1-866-289-9673.

 

For information about US Airways Reservations, please call (800) 428-4322. For information about the status of specific US Airways/Piedmont flights, please contact the Flight Information Department at (800) 943-5436, or you can visit www.usairways.com for additional information. The airport is referring all inquiries regarding flight schedules to the airline, as the airline has the best and most current information about its flights. For up-to-date baggage information, please contact US Airways Baggage Claim at (800) 371-4771.